Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Information We Collect
When you use our website or services, we may collect:
Contact Information
Name, email address, phone number, and company name when you fill out our contact forms.
Project Information
Details about your project needs that you share with us.
Usage Data
Information about how you interact with our website, including pages visited and time spent.
Device Information
Browser type, operating system, and device type.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you information about our services
- Improve our website and services
- Comply with legal obligations
Expert store review requests
When you request an expert store review, we process the name, email, store domain, optional goals and notes you submit to assess the request, conduct a focused review of publicly available store pages, manage the request, and respond with findings or an optional proposal. Authorized CartShift staff can access those request details; reports are private by default and are not published as case studies without additional permission.
Communication about your requested review is separate from optional marketing messages. The marketing checkbox is unchecked by default. Information in review requests may be stored in our internal lead workflow and transferred to our service email provider solely for correspondence and delivery.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Third-Party Services
Our website may use third-party services including:
- Google Analytics for website analytics
- Firebase for hosting and authentication
These services have their own privacy policies.
Contact Us
If you have questions about this privacy policy or your personal information, please contact us at:
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.